Privacy Policy

Last update: February 8, 2020

This privacy policy defines and informs you of the manner in which The Alchemists Mechanical Healing SA uses and protects the information that you transmit to us, if applicable, when you use this site accessible from the following URL: www.alchemists .swiss (hereinafter the “Site”).

Please note that this privacy policy may be modified or supplemented at any time by The Alchemists Mechanical Healing S.A., in particular in order to comply with any legislative, regulatory, jurisprudential or technological development. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. The User should therefore regularly consult this privacy policy and the use of cookies in order to become aware of any changes.


In general terms, you can visit the Site without providing any personal information about yourself. In any event, you are in no way obliged to transmit this information to The Alchemists Mechanical Healing S.A.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, The Alchemists Mechanical Healing S.A. may in certain cases ask you to provide your names, first names, email address, and landline or mobile phone number, country of origin (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by The Alchemists Mechanical Healing S.A., for the purposes indicated in point b below as well as for the purposes mentioned at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, The Alchemists Mechanical Healing S.A. informs you of the following points:

a. Entity responsible for the processing of your data

The controller is The Alchemists Mechanical Healing S.A., with its registered office at Chemin Jolimont, 24 – 2350 Saignelégier – Switzerland, contact:

b. Purposes of processing

The Alchemists Mechanical Healing S.A. may process your Personal Information:
(a) for the purpose of providing you with the information or services you have requested (including: sending product and new product information; and / or
(b) for the purpose of collecting information enabling us to improve our Site, our products and services and to offer you relevant content on other media (in particular through cookies); and or
(c) for the purpose of being able to contact you regarding various events relating to The Alchemists Mechanical Healing S.A., including in particular product updates or organized events

c. Recipients

The Alchemists Mechanical Healing S.A. is the sole recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which The Alchemists Mechanical Healing S.A. can call (you will find more information about them in point g below). Neither The Alchemists Mechanical Healing S.A., nor any of its subcontractors, market the personal data of visitors and Users of its Site.

d. Data conservation

Your Personal Information is kept by The Alchemists Mechanical Healing S.A. only for the time corresponding to the purpose of the collection as indicated in 2 above which may not in any case exceed 14 months.

e. Computer Rights and Freedoms

You have the following rights concerning your Personal Information, which you can exercise by writing to us at

Right of access and communication of data

You have the right to access Personal Information which concerns you.
However, due to the security and confidentiality obligation in the processing of personal data which is incumbent on The Alchemists Mechanical Healing SA, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document.

The Alchemists Mechanical Healing S.A. informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

Right to rectify data

Under this right, the law empowers you to request the rectification, updating, blocking or erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general and specific directives relating to the fate of personal data after your death. If applicable, the heirs of a deceased person may require that the death of their loved one be taken into account and / or that the necessary updates be carried out.

To help you in your approach, in particular if you wish to exercise, for your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the email address mentioned in point a.

Right to object

The exercise of this right is only possible in one of the following two situations:
• When the exercise of this right is based on legitimate grounds; or
• When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

f. Answer leadtime

The Alchemists Mechanical Healing S.A. undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from the receipt of your request.

g. Authorized service providers and transfer to a third country of the European Union

The Alchemists Mechanical Healing S.A. informs you that it uses its authorized providers to facilitate the collection and processing of the data that you have communicated to us. These providers may be located outside of the European Union and have communication of data collected through the various forms on the Site.

The Alchemists Mechanical Healing S.A. has previously ensured the implementation by its providers of adequate guarantees and compliance with strict conditions regarding confidentiality, use and data protection. In particular, vigilance has focused on the existence of a legal basis for any data transfer to a third country. As such, one of our service providers is subject to internal corporate rules (or “Binding Corporate Rules”) when the others obey not only Standard Contractual Clauses but also the Privacy Shield.

h. Complaint to the competent authority

If you consider that The Alchemists Mechanical Healing S.A. does not comply with its obligations with regard to your Personal Information, you can send a complaint or request to the competent authority.


When you first connect to the Site, you are warned by a banner at the bottom of your screen that information relating to your browsing may be stored in files called “cookies”. Our cookie use policy allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all of the cookies present on our website, their purpose (part I.) and gives you the procedure to follow to configure them (part II.)

PART 1. General information about this site’s cookies

The Alchemists Mechanical Healing SA, as publisher of this website, may install a cookie on the hard drive of your terminal (computer, tablet, mobile etc.) in order to guarantee you smooth navigation and optimal on our website.
“Cookies” (small cookies) are small text files of limited size that allow us to recognize your computer, tablet or mobile for the purpose of personalizing the services we offer.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when The Alchemists Mechanical Healing SA has previously obtained your consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.

PART 2. Configure your cookies preferences

You can accept or refuse the deposit of cookies at any time.

When you first connect to the website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your navigation on the Site (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, obtaining your consent to the deposit and reading of cookies on your terminal may be imperative.

Cookies exempt from consent

Certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by The Alchemists Mechanical Healing S.A.

Cookies requiring the prior collection of your consent

This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain in your terminal until they are deleted or expired.

As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies which you will find a link below. This cookie family includes audience measurement cookies (notably Google Analytics), advertising cookies (such as the Facebook pixel) as well as social media sharing cookies (notably of Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies compile statistics on the use and use of various elements of the website (such as the content / pages you have visited). This data contributes to improving the ergonomics of the website. An audience measurement tool is used on this website:

Google Analytics whose privacy policy is available (only in English) from the following link:

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site, in particular via an application “button” for sharing according to the social network concerned.

You have various cookie setting tools

Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard parameters so that all cookies are systematically rejected or else only some of the cookies are accepted or refused depending on their issuer.

CAUTION: We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If necessary, The Alchemists Mechanical Healing S.A. declines any responsibility concerning the consequences related to the deterioration of your navigation conditions which occur due to your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences cannot constitute damage and you cannot claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings have no effect on your browsing but you lose all the benefit provided by the cookie.

Please read below the multiple tools available to you so that you can configure the cookies placed on your terminal.

The configuration of your Internet browser

Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, please refer to your browser’s online help.

Scroll to Top